Customer reviews

Published on:
4.29/5
Hotel is verry nice, with perfect location. Frendly and helpfull staff. We want to visit this hotel again!
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4/5
Hébergement très bon, très bonne cuisine, ( sauf le petit déjeuner )mais le service n'est pas à la hauteur de la cuisine...
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 3/5
Published on:
4.86/5
Infiniment agréable. Je me suis retrouvé dans une sérénité totale dans une cadre exceptionnel . Je remercie d'avance toutes le personnel de l'hôtel et du restaurant Pour leur amabilité et bonne humeur . À bientôt
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.86/5
Excellent I feel at home
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Une expérience magnifique. "Voyager dans le passé avec tous les avantages du présent".
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Second stay and all was wonderful. Staff very helpful. Room perfect. only comment is tv should have more english soeaking channels but that is all
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.43/5
J'ai surtout apprécié la qualité du service, la grande amabilité et disponibilité de tout le personnel, ainsi que les attentions dans la chambre (petits fours etc) et la qualité de la literie. Emplacement hyper central, parfait
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.57/5
I had a wonderful time in your hotel with fantastic employees around me.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.6/5
Excellent, bon service
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.33/5
Closed, unfortunately
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
Séjour très agréable au centre de Genève
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.86/5
Lovely property. Great location. Classic service. Fabulous cuisine & staff. Just right on all fronts.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
Very welcoming personnel.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.5/5
Excellent service. Alexandre was a tremendous asset; he helped us find our way every day. Also, everyone at the front desk was very helpful with dinner reservations, etc.
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
Very enjoyable........
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
le séjour à l'hotel est toujour une expérience tres agreable.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
3.86/5
Bone personnel acueillante et sympa et toujour disponible.
Price 4/5
Room 4/5
Location 4/5
Cleanliness 4/5
Service 4/5
Published on:
5/5
A delightful stay; charming hotel, excellent location, professional and friendly hotel team
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
3.71/5
As always the staff were very good. But I feel the rooms are not good with inside court yards. The standard rooms are not very big. I have been going to this hotel for some ten years now and the management has never made an effort to give me a free upgrade. Even the price goes up and down. I am told if there is a fair or congress in Genève the price goes up. I would have thought by now the hotel would make some sort of an efforts as especially I book directly with the hotel. Thank you and hope hear from you soon.
Price 2/5
Room 3/5
Location 2/5
Cleanliness 5/5
Service 5/5
Published on:
3.86/5
Very enjoyable. Whilst the price has come down a little since my last visit, it is still very high in common with many hotels in Geneva. Fortunately, I was not paying out of my own pocket!
Price 1/5
Room 5/5
Location 4/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
It is always a great pleasure to stay at La Cigogne, as we do every year - it is consistently excellent, reliable, and discreetly luxurious.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
c est toujours un plaisir de revenir dans votre établi sèment
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.67/5
I keep returning to the Cigogne because it is my home away from home in Geneva
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.71/5
On a était très satisfaits
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
I travel quite frequently in Europe/USA/Japan
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.57/5
My first stay at your property was a fantastic experience. Your staff made the stay more enjoyable. They were courteous & helpful.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
parfaite hotel très bien situé très propre et personnel très accueillant
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.17/5
Très agréable séjour. Personnel attentionné
Price 4/5
Room 4/5
Location 5/5
Cleanliness 4/5
Service 4/5
Published on:
4.5/5
Très bonne. Petit bémole sur le petit déjeuner si l'on est pressé car on peut passer plusieurs minutes sans avoir été remarqué ni servi.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 4/5
Published on:
4.43/5
Très bonne expérience. Les chambres bénéficieraient d'un 'refreshing'...
Price 3/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4/5
je bien aimé votre hotel, merci
Price 4/5
Room 5/5
Location 4/5
Cleanliness 4/5
Service 4/5
Published on:
4.71/5
My experiene was Very good
Price 5/5
Room 5/5
Location 5/5
Cleanliness 4/5
Service 5/5
Published on:
4.5/5
Comme toujours, un excellent séjour!
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
as usual I have an excellent stay and a very friendly, welcoming and smiling treatment.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.8/5
we had a very pleasant stay. All the staff were super polite and could not do enough for us Thanks
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.5/5
Je suis très contente
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4/5
Très agréable. Bon accueil
Price 4/5
Room 4/5
Location 5/5
Cleanliness 4/5
Service 4/5
Published on:
4.83/5
Très bonne service et ambiance
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.71/5
Superbe séjour. Très bonne acceuil.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Comme d'habitude : excellente.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
Parfaite agreable avec du personnel tres atentif
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.67/5
Agréablement surpris mais chambre trop chauffée
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
always great staying at Cigogne
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
excellente experience globale
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.71/5
Trés bon séjour dans un établissement de grande qualité trés bien situé au cœur de Genève
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
3.6/5
Overall. Some good, some bad. I reserved the hotel because of the excellent location and that was affiliated with the Relais chain. I booked 6 days in advance. We were up in the Alps, and decided we wanted to ski one more day, so we called and tried to cancel the reservation. We were told it was a 48 hour cancellation policy, and we couldn't cancel. (i called about 36 hours ahead, it was early the day before) I have never heard of a 48 hour policy, and the guys wouldn't budge so we skipped skiing and came to Geneva. The highlight of the stay was when we got there, and the bellman came out, walked over, and just took our car and handled the bags. It was a great welcome, very much appreciated. The next day, they had the car all setup and parked, right in front, ready to go, on time. I'd expect all that from a 5 star hotel, but he just handled it well. The room was big, the bathrooms (there were two in our suite) were new and beautiful. It had a nice view, it was a cool layout, with an upstairs/downstairs setup. The room was pretty worn out though. The furniture was old and worn, the carpet was old, the worst was the bed was lumpy, and the pillows were awful. For a 5 star hotel @ 500 a night that was an amazingly bad bed. Those should be replaced immediately.
Price 2/5
Room 2/5
Location 5/5
Cleanliness 5/5
Service 4/5
Published on:
4.33/5
Very friendly and helpful staff, especially at the Front Desk. Will certainly be recommending the hotel to others!
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Excellent service and location.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Comme d'habitude un excellent séjour! Merci pour un accueil chaleureux digne d'un Relais & Châteaux.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.43/5
Nous connaissions l'hôtel depuis longtemps mais c'est la première fois que nous avons l'occasion d'y séjourner. L'expérience a été très bonne, nous avons apprécié le service de voiturier très pratique, et le charme de la décoration. A noter que nous sommes clients des Relais et Châteaux depuis les débuts de la chaîne.....comme clients privés ( et pas pour affaires)
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 4/5
Reviews certified by
Guest reviews - Hôtel de la Cigogne
Number of reviews : 50
4.5/5
Evaluation criteria
Restaurant 4.5 / 5.0
Breakfast 4 / 5.0
Room 4.6 / 5.0
Service 4.8 / 5.0
Cleanliness 4.8 / 5.0
Bar 0 / 5.0
Location 4.8 / 5.0
Price 4 / 5.0