Customer reviews

Published on:
4.57/5
Comme d’habitude très bien
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
excellent moment dans un environement tres agreable et le personnel plus que tres gentil et efficace
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.5/5
A wonderful stay for the second time, the location of the hotel is excellent, care and cleanliness are all wonderful The hotel only needs renew a reception area, a breakfast restaurant and an elevator, Thank you very much for all the staff for the wonderful service and kindness
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.33/5
Excellent, I like the hotel, the staff. I like the fact that the staff remembered us from our previous visits specially Mr. Spyros and the two concierge gentlemen.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
Hotel très agréable et très bien situé, au calme
Price 5/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.8/5
The hotel is my "go to" hotel in Geneva. The staff are terrific: friendly, helpful and always available. I have a preferred room that they always give me when it's available. The room-service breakfast arrives promptly (like a Swiss watch) permitting me to get to the office on time. When it's raining, they give me an umbrella. They allow me to speak French when I try, and they speak English very well when I need something and can't find the French words. The wine list is very good in the restaurant too.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.67/5
Quand je dois venir à Genève, j'essaie toujours de rester chez vous. La taille de l'hôtel est "humain" et on se sent vite chez soi, toujours bien accueilli, l'atmosphère est chaleureuse et l'hôtel est idéalement placé.
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Excellente expérience
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
L'établissement honore le motif de relais & châteaux par son atmosphère chaleureuse et de haute qualité.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
Excellente expérience
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Delightful hotel with friendly efficient staff
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
Cigogne is my go to hotel in Geneva. I will always come back based on the friendly and welcoming service.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.71/5
Très bon séjour et très bon accueil.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.5/5
Overall, it is an excellent hotel.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.5/5
Très bon hôtel bien placé avec un excellent personnel.
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.43/5
Dans l’attente des travaux de rénovation des parties communes.
Price 5/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
wonderful experience
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
As usual an Excellent experience.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
3.8/5
Het was een aangename ervaring.
Price 3/5
Room 4/5
Location 4/5
Cleanliness 4/5
Service 4/5
Published on:
5/5
TOUT EST TRES BIEN ET SUIS UN CLIENT DEPUIS DES ANNEES
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
J'aime cet hotel car on s'y sent chez soi, j'y retourne toujours.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.67/5
An excellent business hotel. Classy, and still cosy with very friendly staff.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
Très bien. Mais dans la chambre il manque un kit de brosse à dent, ainsi qu’une brosse pour manteau.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Great hotel and perfect location
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.71/5
Amazing and very customer focussed. An absolute delightful experience. Staff are amazing. They felt like family...
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
3.83/5
Your hotel is excellent overall.
Price 3/5
Room 4/5
Location 4/5
Cleanliness 5/5
Service 4/5
Published on:
5/5
Outstanding: clean room and hotel, excellent service and great location just the bottom of old town!
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.17/5
Nous y retournons avec plaisir
Price 3/5
Room 4/5
Location 5/5
Cleanliness 4/5
Service 5/5
Published on:
4.83/5
Great. I had a wonderful time at this hotel.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
The overall experience was excellent
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.67/5
Excellent. Will definitely come again.
Price 5/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
2.43/5
Beaucoup déçu que ce soit par notre arrivé avec une erreur de la réceptionniste, ménage qui se fais sans prévenir en douce et même quand on occupe la chambre, café sans goût, petit déjeuner strict... Meilleur temps de prendre un ibis et se faire un bon restaurant.
Price 1/5
Room 3/5
Location 4/5
Cleanliness 3/5
Service 3/5
Published on:
4.2/5
Séjour très agréable
Price 4/5
Room 4/5
Location 5/5
Cleanliness 4/5
Service 4/5
Published on:
5/5
Very good experience. However, I fell on the stairs from the first floor to the living room area. There is a long set of stairs followed by a small landing and then 1 more step down. I fell on the final step - didn't see it. I suggest this be better marked. I fell very hard and most likely have a sprained ankle. My knee is very swollen.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.86/5
Excellent! If we return to Geneva, we will stay again.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.29/5
Très bien, service impeccable, situation de l'hôtel parfait.
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Well managed, great service and convenient.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.33/5
Will return when in Geneva
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Very pleasant and comfortable, in a friendly environment.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.86/5
Très bonnes prestations
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.71/5
From the moment I walked into the reception, I can't fault anything. The reception were always professional, friendly and accommodating, helping me on a number of occasions. All the cleaning staff were friendly and respectful, the room and bathroom was spotless. The wait staff in the restaurant for breakfast and dinner were very friendly and efficient. Enjoyed my stay.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.8/5
Really really nice. great staff, great greeting, great food, great stay. Our first visit was over 20 yrs as your excellent manager reminded us.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.6/5
Good but nothing extraordinary
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
Très bonne expérience
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
La cicogne is at least in my opinion one of the best hotels in Geneve. The staff has remained the same which is in my opinion a sign of stability and also that the working environment is excellent which of course has reflections on how guests are treated.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Fantastic stay! Great hotel.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.67/5
Très bon accueil delà part de tout le personnel. Hôtel très agréable, propre, calme.
Price 4/5
Room 5/5
Location 4/5
Cleanliness 5/5
Service 5/5
Published on:
3.71/5
Pour les chaussons pendant préparer la nuit lit, le service qui peut sorti mettre à côté de lit. Parce que il y a tout jour les clients mettre beaucoup de temps pour trouver les chaussons.
Price 3/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 4/5
Published on:
4.43/5
Très bonne et très agréable
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 4/5
Published on:
4.67/5
Very good. The staff is very worm and frendly
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Reviews certified by
Guest reviews - Hôtel de la Cigogne
Number of reviews : 50
4.5/5
Evaluation criteria
Restaurant 4.4 / 5.0
Breakfast 4 / 5.0
Room 4.6 / 5.0
Service 4.8 / 5.0
Cleanliness 4.9 / 5.0
Bar 0 / 5.0
Location 4.9 / 5.0
Price 4.1 / 5.0