Customer reviews

Published on:
3.17/5
Der Aufenthalt endete in einem grossen Ärger: Bei der Buchung fragten Sie nach meiner Kreditkartennummer. Dabei erwähnten Sie jedoch NICHT, dass damit die sofortige Belastung einer Nacht verbunden ist. Eine entsprechende Information wäre das mindeste gewesen. Noch heute steht der von Ihnen blockierte Betrag auf meinem Konto offen! Da wir häufig in Relais et Châteaux-Betrieben absteigen, ist die von Ihnen getätigte Buchung die erste, mit der wir konfrontiert werden. Deswegen werden wir kaum mehr ein weiteres Mal im Cigogne absteigen.
Price 1/5
Room 4/5
Location 5/5
Cleanliness 4/5
Service 4/5
Published on:
5/5
every think was wonderfull. when ı came to Ceneva ı always stay in yor hotel
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.6/5
Great bell service, lovely room
Price 3/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.67/5
very nice charming hotel with excellent staff! bravo!
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
3.83/5
Generally good, but see comments about the room. The internal view was disappointing.
Price 3/5
Room 3/5
Location 5/5
Cleanliness 5/5
Service 4/5
Published on:
4/5
good, place in the centre.
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 4/5
Published on:
4.57/5
best location . nice breakfast . very nice staff. room very small for 5 star hotel.
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.6/5
Positive although beds a little bit hard.
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
3/5
Very disappointing. You were highly recommended to us by very loyal clients of yours. There are some things which obviously are a matter of taste and for that we cannot criticise you. I will just say that your interior designers, in my view, have questionable ideas. The awful sludgy colours everywhere are dispiriting/depressing and together with the carpets feel grubby. That said, we found the constant background music which seemed to be from the radio, an irritation. The hotel felt half empty over the weekend so I cannot really understand why you didn’t put us in a quieter and better room once we’d let you know how unhappy we were with the first room. The ‘oriental’ room we were initially in was very uncomfortable. Hopelessly small bathroom, so low lit that we couldn’t read and with very uncomfortable seating in the sitting area. We feel saddened not to be more positive and are concerned about how we shall paint our visit to Dermot and Vicky Butler, who are sure to ask!
Price 3/5
Room 3/5
Location 5/5
Cleanliness 3/5
Service 3/5
Published on:
4.33/5
BONNE DANS L'ENSEMBLE!
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.8/5
it's my first option always when i arrive to Geneve.-
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.5/5
toujours aussi bien une prouesse dans ce monde de l hôtellerie qui devient dans l ensemble médiocre un paradis et un cocon
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.67/5
We have really enjoyed the stay. It is a charming hotel with an excellent location. A hotel in this category should improve the internet connection, it is impossible to work
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.86/5
We had a short stay with our kids to see Geneva, do some shopping and meet friends. This hotel was perfect. Close to everything, and I mean steps away. Staff are all kind and really amazing. They offered advice on what to see and do with kids, gave us late check out. Everyone was so efficient! We loved our stay here and will come again.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
3.67/5
very good service; good food, overall very pleasant experience
Price 2/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 3/5
Published on:
4.33/5
une petite originalité culinaire
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.86/5
Tres bonne localization, ambience, accuieil, service general reception , chambres , restaurant et les garcons de l entre pour les bagages, texi etc.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.86/5
Wonderful. We wanted a special experience for our last night of 10 in Europe and it certainly was all of that. We highly recommend this hotel.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.8/5
Le petit déjeuner dit continental est nettement insuffisant au regard du standing de l'hôtel. En revanche, le grand petit déjeuner est à l'image de l'attente d'un cinq étoiles.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.71/5
Très bien, parfait pour visier Genève + shopping
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.33/5
Correspond tout à fait aux attentes d’un 5 étoiles sauf le petit déjeuner !!!
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.6/5
Réstauration moyenne
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 4/5
Published on:
4.8/5
Bardzo dobry hotel. Genialna lokalizacja. Pełna dyskrecja.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
tres positive a recommander
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.67/5
service excellent , gentillesse et disponibilité du personnel
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.86/5
TRÈS BIEN. Dommage qu’il y ai du bruit du fait des travaux dans l’immeu le voisin.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Séjour agréable ( comme d’habitude ) .
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.8/5
Tout correspond à ce que je recherchais
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
PERFECT ON ALL FRONTS
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.71/5
Très agréable et un emplacement exceptionnel tout en étant au calme
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.57/5
Comme d’habitude très bien
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
excellent moment dans un environement tres agreable et le personnel plus que tres gentil et efficace
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.5/5
A wonderful stay for the second time, the location of the hotel is excellent, care and cleanliness are all wonderful The hotel only needs renew a reception area, a breakfast restaurant and an elevator, Thank you very much for all the staff for the wonderful service and kindness
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.33/5
Excellent, I like the hotel, the staff. I like the fact that the staff remembered us from our previous visits specially Mr. Spyros and the two concierge gentlemen.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
Hotel très agréable et très bien situé, au calme
Price 5/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.8/5
The hotel is my "go to" hotel in Geneva. The staff are terrific: friendly, helpful and always available. I have a preferred room that they always give me when it's available. The room-service breakfast arrives promptly (like a Swiss watch) permitting me to get to the office on time. When it's raining, they give me an umbrella. They allow me to speak French when I try, and they speak English very well when I need something and can't find the French words. The wine list is very good in the restaurant too.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.67/5
Quand je dois venir à Genève, j'essaie toujours de rester chez vous. La taille de l'hôtel est "humain" et on se sent vite chez soi, toujours bien accueilli, l'atmosphère est chaleureuse et l'hôtel est idéalement placé.
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Excellente expérience
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
L'établissement honore le motif de relais & châteaux par son atmosphère chaleureuse et de haute qualité.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
Excellente expérience
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
Delightful hotel with friendly efficient staff
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.83/5
Cigogne is my go to hotel in Geneva. I will always come back based on the friendly and welcoming service.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.71/5
Très bon séjour et très bon accueil.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.5/5
Overall, it is an excellent hotel.
Price 4/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.5/5
Très bon hôtel bien placé avec un excellent personnel.
Price 4/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
4.43/5
Dans l’attente des travaux de rénovation des parties communes.
Price 5/5
Room 4/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
wonderful experience
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
5/5
As usual an Excellent experience.
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Published on:
3.8/5
Het was een aangename ervaring.
Price 3/5
Room 4/5
Location 4/5
Cleanliness 4/5
Service 4/5
Published on:
5/5
TOUT EST TRES BIEN ET SUIS UN CLIENT DEPUIS DES ANNEES
Price 5/5
Room 5/5
Location 5/5
Cleanliness 5/5
Service 5/5
Reviews certified by
Guest reviews - Hôtel de la Cigogne
Number of reviews : 50
4.5/5
Evaluation criteria
Restaurant 4.3 / 5.0
Breakfast 4 / 5.0
Room 4.6 / 5.0
Service 4.8 / 5.0
Cleanliness 4.9 / 5.0
Bar 0 / 5.0
Location 4.9 / 5.0
Price 4.1 / 5.0